Promoting Human Rights and the Sustainable Development Goals Through Transparent, Accountable and Efficient Public Services Delivery

A/HRC/RES/37/7No PDF available

Who created this mandate?

A Resolution of the General Assembly, under agenda item 3Promotion and protection of all human rights, civil, political, economic, social and cultural rights, including the right to development, published in 2018.

What subjects does this mandate have?

8 topics

Accountability Human Rights Innovations International Days Public Administration Public Services Sustainable Development Technical Cooperation

What does this mandate say?

9 operative paragraphs

Recognizes the important role of the Government, as service provider, and of all other stakeholders, including the private sector and civil society, in the promotion and protection of all human rights and, as appropriate, in the implementation of the Sustainable Development Goals and the Addis Ababa Action Agenda;

Notes with appreciation the application of innovative approaches, in particular the use of science and technological innovation by States, in the delivery of public services, ensuring the fullest access by all to public services and seeking to minimize risks of corruption;

Stresses the importance of efficiency, accountability and non-discrimination in the delivery of public services, and in this regard encourages efforts, with the participation of all relevant stakeholders, to strengthen the capacity of national statistical offices and data systems;

Encourages States with effective models for the delivery of public services to share their best practices with other States, especially with developing States, through bilateral, regional and multilateral cooperation frameworks, and calls upon all States to establish, taking into account best practices from other States, as appropriate, a transparent, accountable and efficient public service system;

Welcomes the initiatives of States to promote the delivery of public services as an aspect of the topic of human rights and good governance by organizing regional and international events;

Encourages international cooperation and national efforts, including by strengthening capacity-building and the training of public servants, to cover such areas as human rights, the rule of law and good governance within the public service, and the provision of technical assistance, such as the voluntary exchange of knowhow and technology on mutually agreed terms;

Underlines the important role of the United Nations Public Service Awards as the most prominent international recognition of excellence in public service within the United Nations system in identifying and promoting innovations and new concepts in public administration that minimize the risks for corruption, and encourages United Nations entities and other international organizations to continue to promote and reward such initiatives and their replication;

Notes with appreciation United Nations Public Service Day, held on 23 June to celebrate the value and virtue of public service to the community, highlights the contribution of public service in the development process, recognizes the work of public servants, encourages young people to pursue careers in the public sector, and encourages States to organize special events on that occasion;

Invites the United Nations High Commissioner for Human Rights to mark United Nations Public Service Day at every June session of the Human Rights Council with a view to raise awareness about the human rights dimension of public services delivery.

Paragraph content is machine-extracted from UN documents. For authoritative content, please refer to the official UN document.

No headings found in this document.

Who created this mandate?

What subjects does this mandate have?

What does this mandate say?

Table of contents